Bringing you live news and features since 2006 

Demand for digital interaction in wealth management highest in Asia-Pacific

RELATED TOPICS​

Eighty-two per cent of high net worth individuals in Asia-Pacific (ex-Japan) expect most or all of their wealth management relationship to be conducted through digital channels in five years.

This is in contrast to 61 per cent of HNWIs in the rest of the world, according to the Asia-Pacific Wealth Report 2014 released by Capgemini and RBC Wealth Management.
 
Demand for digital interactions, including through the emerging channels of mobile applications, social media, and video, is high across Asia-Pacific HNWIs of all ages and wealth levels.
 
The report notes that the stakes are high for firms that do not deliver a sufficient digital experience to the region's HNWIs: 83 per cent of those in Asia-Pacific (ex-Japan) would consider leaving firms that lack an integrated channel experience versus 62 per cent of those in the rest of the world.
 
"The risk of not getting digital right is high for wealth management firms in Asia-Pacific, as its high net worth individuals are distinguishing themselves as more digitally-minded than their peers in the rest of the world," says Jean Lassignardie, chief sales and marketing officer, Capgemini Global Financial Services. "Asia-Pacific wealth management firms will need to offer a deep, multi-channel experience that takes into account regional variations in order to meet these high expectations."

Latest News

REX Shares has announced a strategic reorganisation that integrates its REX Shares, MicroSectors, and T-REX products, as well as REX..
Allspring Global Investments writes that as it builds an investment platform for the future, it has filed for exemptive relief..
LSEG Lipper writes that ETF promoters in Europe enjoyed estimated net inflows (+EUR25.1 billion) for May 2024...
The European Fund and Asset Management Association (EFAMA) has published its 2024 industry Fact Book, which includes a foreword by..

Related Articles

Marcus Wayerer, Franklin Templeton
Franklin Templeton says that emerging markets are navigating a tricky environment at the moment, due to factors such as the...
Matt Barry, Touchstone Investments
Back in 2022, Cincinnati, Ohio-based Touchstone Investments launched its first four ETFs, having previously been predominantly a mutual fund company....
CN Tower, Toronto
The winners were announced in the second ETF Express Canadian awards at the event held at The Quay in Toronto,...
Darren Jordan, Komainu
Custody specialist, Komainu, was launched in 2018 as a joint venture between Nomura, digital-asset investment manager, CoinShares and blockchain business,...
Subscribe to the ETF Express newsletter

Subscribe for access to our weekly newsletter, newsletter archive, updates on the site and exclusive email content.

Marketing by