Bringing you live news and features since 2006 

TIAA-CREF names Rahul Merchant as EVP, Chief Information Officer


Financial services provider TIAA-CREF has appointed Rahul Merchant as Executive Vice President and Chief Information Officer (CIO). 

Merchant, who will report to TIAA-CREF Chief Operating Officer Ron Pressman, starts his new role on 27 April.

“Leading-edge technology capabilities are essential to delivering a world-class customer experience and the kind of performance that our customers expect,” says Roger W Ferguson, Jr, president and CEO, TIAA-CREF. “Rahul brings the deep business experience and IT expertise needed to execute a technology strategy that will enable us to continue expanding the range of financial services that TIAA-CREF provides to help our customers achieve financial well-being at every stage of their lives.”

As CIO, Merchant will help define and implement TIAA-CREF’s enterprise technology strategy, and he will lead the teams responsible for core infrastructure, enterprise architecture, data and information security systems, and application delivery for core enterprise functions.

Merchant joins TIAA-CREF with more than 30 years of experience in the public and private sectors, with a unique combination of expertise in business, technology, operations and private equity.

Merchant served as New York City's first Citywide Chief Information and Innovation Officer from 2012 to 2014. Prior to this position, he was an Operating Partner at Exigen Capital and served as an Executive Vice President, Chief Information and Operations Officer, and Member of the Executive Committee of Fannie Mae. He served as Senior Vice President, Chief Information Officer, and Chief Technology Officer of Merrill Lynch from 2000 to 2004. Most recently, he served as General Manager of his own advisory firm.

“Thanks to TIAA-CREF’s commitment to technology application and innovation, the organization has emerged at the forefront of online customer service in the financial services industry,” said Merchant. “I look forward to continuing this technology transformation by strengthening the organization’s IT infrastructure to deliver the business excellence expected of a full-service financial services provider.”

Merchant holds a Bachelor of Science, in Electrical Engineering from Bombay University, a Master of Science in Computer Science from Memphis State University and a Master of Business Administration from Temple University.

He will be based in New York.

Latest News

Just the two European launches this week with Fidelity bringing us a global government bond climate aware UCITS ETF and..
Ten new ETF solutions were launched for the week, each with a distinct value proposition for investors.  Detailed below are..
U.S. Bank has announced the launch of their new ETF services in Europe, as well as their first client for..
ETF data providers ETFGI has reported that the ETFs industry in the United States gathered net inflows of USD8.17 billion..

Related Articles

ETF Awards
We are very pleased to bring you the winners in the 13th outing of the ETF Express European ETF Awards,...
Off the Record Episode 1
ETF Express is pleased to announce the launch of Off the Record, a new podcast series, in partnership with Truss...
February ETF flow figures from iShares at BlackRock reveal that inflows into global ETPs were moderate for a fifth consecutive...
Subscribe to the ETF Express newsletter

Subscribe for access to our weekly newsletter, newsletter archive, updates on the site and exclusive email content.

Marketing by