Bringing you live news and features since 2006 

TIAA-CREF names Rahul Merchant as EVP, Chief Information Officer


Financial services provider TIAA-CREF has appointed Rahul Merchant as Executive Vice President and Chief Information Officer (CIO). 

Merchant, who will report to TIAA-CREF Chief Operating Officer Ron Pressman, starts his new role on 27 April.

“Leading-edge technology capabilities are essential to delivering a world-class customer experience and the kind of performance that our customers expect,” says Roger W Ferguson, Jr, president and CEO, TIAA-CREF. “Rahul brings the deep business experience and IT expertise needed to execute a technology strategy that will enable us to continue expanding the range of financial services that TIAA-CREF provides to help our customers achieve financial well-being at every stage of their lives.”

As CIO, Merchant will help define and implement TIAA-CREF’s enterprise technology strategy, and he will lead the teams responsible for core infrastructure, enterprise architecture, data and information security systems, and application delivery for core enterprise functions.

Merchant joins TIAA-CREF with more than 30 years of experience in the public and private sectors, with a unique combination of expertise in business, technology, operations and private equity.

Merchant served as New York City's first Citywide Chief Information and Innovation Officer from 2012 to 2014. Prior to this position, he was an Operating Partner at Exigen Capital and served as an Executive Vice President, Chief Information and Operations Officer, and Member of the Executive Committee of Fannie Mae. He served as Senior Vice President, Chief Information Officer, and Chief Technology Officer of Merrill Lynch from 2000 to 2004. Most recently, he served as General Manager of his own advisory firm.

“Thanks to TIAA-CREF’s commitment to technology application and innovation, the organization has emerged at the forefront of online customer service in the financial services industry,” said Merchant. “I look forward to continuing this technology transformation by strengthening the organization’s IT infrastructure to deliver the business excellence expected of a full-service financial services provider.”

Merchant holds a Bachelor of Science, in Electrical Engineering from Bombay University, a Master of Science in Computer Science from Memphis State University and a Master of Business Administration from Temple University.

He will be based in New York.

Latest News

ETF data consultant ETFGI reports that assets invested in the global ETF industry reached a new record of USD12.71 trillion..
Calastone has published an ETF white paper which examines several of the processes that take place across the lifecycle of..
Adapting product lines to fit into changing methodologies and meet shifting demand is essential to remaining relevant in the industry..
Investors urgently need greater access to diversified investment strategies aligned with the Paris Agreement on climate change if the world..

Related Articles

Taylor Krystkowiak, Themes ETFs
Themes ETFs opened its doors in December 2023, with an introductory suite of 11 ETFs – seven thematic and four...
Konrad Sippel, Solactive
At the end of March, financial index specialist, Solactive, published its 2024 annual report on future trends.  ...
Lorraine Sereyjol-Garros, BNP Paribas
Following changes to the French Monetary and Financial Code and of the French market authority AMF’s General Regulation, it is...
Ed Rosenberg, Texas Capital
Texas Capital Bank first opened its doors back in December 1998 and nowadays offers wealth-management services, as well as commercial,...
Subscribe to the ETF Express newsletter

Subscribe for access to our weekly newsletter, newsletter archive, updates on the site and exclusive email content.

Marketing by