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Genpact expands Into UK financial services market

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Genpact’s OpenWealth business, which provides wealth management services to wrap platforms, insurers, banks, brokers, wealth, and asset managers, has expanded into the UK market, by closing its acquisition of the UK OpenWealth platform from Citibank. 

The deal has seen Genpact adds a centre of excellence in Glasgow, Scotland with approximately 140 wealth management professionals, serving key UK clients.

Already operational in North America after Genpact acquired the US OpenWealth platform business from Citibank earlier this year, this expansion completes Genpact's acquisition of the OpenWealth platform business from Citibank and establishes the company's presence in the wealth platform market for advised and direct to consumer (D2C) administration in the UK The market for wrap platforms – online portals that aggregate, manage and trade investments on behalf of retail clients – has grown more than 20% annually over the past decade. The appetite for platform products is expected to continue growing at an even faster pace over the next ten years, fuelled by regulatory changes mandating transparency and alignment of interest between advisors and clients, as well as pension tax reforms which are driving retail assets from annuities to platforms.

Genpact OpenWealth's business provides end-to-end technology and administration services including proposals, account opening and householding, transfers, portfolio construction and customisation, rebalancing and trading, tax optimisation, performance, business and regulatory reporting, and compliance management. Based on a flexible and open architecture, the core technology platform for the UK market features a single chassis for all asset types, the ability to administer a client-centric view for all accounts and tax wrappers, and highly configurable support for multiple engagement types.

"Our new wealth management centre of excellence in Glasgow significantly enhances Genpact's global financial services capabilities, especially for wealth management administration where we see major growth opportunities," says Mohit Thukral (pictured), senior vice president and business leader, Banking, Financial Services and Insurance at Genpact. "We can now provide end-to-end wealth management servicing operations to two of the largest geographic markets, combining domain expertise, scalable technology, advanced analytics, and global services delivery that will further drive innovation, efficiency, and controllership."

"We are excited to fully integrate the respective strengths of Genpact and our wealth management services centre in Glasgow to allow wealth managers and financial advisors in the UK to focus on their core competencies of enhancing customer service and raising assets," says Boaz Lahovitsky, senior vice president, Wealth Management, Genpact. "The combination of our next generation technology, unrivalled breadth of administration services and Genpact's service excellence and backing truly differentiates us in a market that is eager for better service than what is available today from other providers."

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