Capital.com has received approval from the UK Financial Conduct Authority (FCA) and is now regulated under the FCA’s code of practice and ethics for firms offering financial services.
Capital.com was also the first CFD trading platform to become fully compliant with the regulations published by the European Security and Markets Authority.
Ivan Gowan, CEO at Capital.com, says: “This is a really important step for us as a business, as we continue to expand our global footprint. The FCA is the most experienced and knowledgeable financial regulator in the world, so having its stamp of approval is particularly meaningful. As an FCA-regulated trading provider, we are now subject to the Financial Ombudsman Service, so customers can always feel confident that any issue will be resolved in a fair and impartial manner.”
“At Capital.com, we are committed to providing a responsible trading experience for our customers. We have rolled out a number of initiatives in recent months to support this. Our Investmate app, available for free from any mobile store, is an educational resource to help people understand trading and improve their risk management through interactive courses, quizzes, and articles. We have also integrated our platform with the leading global payment service provider WorldPay and established a new banking relationship with RBS to serve our UK customers.”
In addition, Capital.com’s unique News feature, a machine learning-based platform that can detect and analyse biases in trading behaviour which lead to sub-optimal investing, can correct these biases by giving users relevant and targeted information that helps them to make informed decisions about their trading, rather than relying on human instinct. The company’s recently launched web platform is another critical element in its efforts to help its traders invest more successfully, presenting data in more detail and giving users the flexibility to view that data however they want.
Gowan says: “Being approved and regulated by the FCA gives our customers the confidence that they are trusting their money with a trading provider that has met the standards of one of the world’s most respected and toughest regulators. The CFD trading market often sees short-lived providers come and go, with operations that might be better described as financial scams, but as an FCA regulated business, any prospective CFD trader can trust that we have proven ourselves to be responsible and ethical provider of financial services.”