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Mark Dunne, JPMSS
Mark Dunne, JPMSS

Global scale and broad product range puts J.P. Morgan Securities Services in winning seat


J.P. Morgan Securities Services | Best Overall ETF Administrator | Best ETF Administrator – Equity ETFs |
Best ETF Administrator – Fixed Income ETFs

Mark Dunne, Head of ETF Product Management EMEA, J.P. Morgan Securities Services, answers the questions on his firm’s wins in the 2024 European awards.

What is the size and scale of your business at the moment?

J.P. Morgan Securities Services supports 485 ETFs and USD2,124 billion in assets globally as of December 31, 2023. We support asset managers in all major ETF domiciles with complex features including: ETF share classes, leveraged ETFs, and currency ETFs.

What trends have you seen over the past year?

There has been significant interest from existing and potential new clients in the active ETF market. From an Authorised Participant and client perspective, the focus has been on operational model efficiency.

What plans do you have for growing your business over the coming year?

We have invested heavily in our business to get to this point, and we will continue to do so. Our aim is for the platform to help drive growth in assets under custody for both clients and the Authorised Participants they work with. We expect a further digitisation of the model as well as greater adoption of ETFs throughout the market.

Where do you see the ETF industry going in terms of products over the coming year?

We expect to see a significant number of new entrants to the ETF market overall, as well as more US issuers entering the European market.

We also expect to see client demand for greater depth of services from their providers beyond the core custody, order taking, accounting and ETF services. Clients will seek to utilise FX, currency overlay, securities lending and portfolio trading execution services to enable them to be as efficient as possible. It seems likely that more clients will use their service provider for the provision of basket information.

How will your firm be able to support them?

The global scale of the firm and the broad product suite that we can offer puts us in a position to serve the needs of clients both now and tomorrow. As we continue to invest as the market changes, they can be sure that our products will remain competitive and among the best there is available.

Why do you think you won this award?

We have had a number of client relationships go live in the last number of years across all regions, which demonstrates the breadth and strength of our offering, and the technology and expertise of our teams. We have a truly global operating model to deliver for our clients, so it is really a testament to the work of our product development, operations, service, solutions and technology partners who have worked tirelessly to deliver for our clients on a consistent basis.

To read the rest of the report please click here.

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